@book{20077,
	author = {Barrows, Clayton W., and Powers, Tom},
	title = {Introduction to management in the hospitality industry / },
	publisher = {Wiley,},
	year = {c2012.},
	address = {Hoboken, New Jersey :},
	edition = {12th ed.},
	url = {http://catalogimages.wiley.com/images/db/jimages/9780470399743.jpg}
}