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  <titleInfo>
    <title>Retail services</title>
  </titleInfo>
  <name type="personal">
    <namePart>Perlitz, Lee</namePart>
    <namePart type="date">1952-</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Hill, Dan</namePart>
    <namePart type="date">1971-</namePart>
  </name>
  <name type="personal">
    <namePart>Coxhill, Matthew</namePart>
    <namePart type="date">1963-</namePart>
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    <place>
      <placeTerm type="text">North Ryde, N.S.W. ; Singapore</placeTerm>
    </place>
    <publisher>McGraw-Hill Australia</publisher>
    <dateIssued>c2012</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xvii, 440 p. : ill. ;  25 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Lee Perlitz, Dan Hill, Matthew Coxhill.</note>
  <subject>
    <topic>Retail trade</topic>
    <topic>Employees</topic>
    <topic>Training of</topic>
    <geographic>Australia</geographic>
  </subject>
  <classification authority="ddc">381.1071  PER 2012</classification>
  <identifier type="isbn">1743070748 (pbk.)</identifier>
  <identifier type="isbn">9781743070741 (pbk.)</identifier>
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