00619nam a22001817a 45000010006000000050017000060080041000230200022000640200025000860820024001111000026001352450064001612600070002253000036002956500053003317000023003847000030004071955220261006005057.0141120b        xxu||||| |||| 00| 0 eng d  a1743070748 (pbk.)  a9781743070741 (pbk.)  a381.1071 bPER 2012  aPerlitz, Lee, d1952-  aRetail services / cLee Perlitz, Dan Hill, Matthew Coxhill.  aNorth Ryde, N.S.W. ; Singapore :bMcGraw-Hill Australia, cc2012.  axvii, 440 p. :bill. ; c25 cm.  aRetail tradexEmployeesxTraining ofzAustralia.  aHill, Dan, d1971-  aCoxhill, Matthew, d1963-