Boella, M. J. (Michael John) Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella, Steven Goss-Turner. - 9th ed. - London : Routledge, c2013. - xv, 331 pages : illustrations ; 26 cm. ISBN: 9780415632546 (pbk.) Subjects--Topical Terms: Hospitality industry--Personnel management. Dewey Class. No.: 647.940683 / BOE 2013