TY - BOOK AU - Mullins, Laurie J. AU - Dossor, Penny TI - Hospitality management and organisational behaviour / SN - 9780273758372 (pbk.) U1 - 647.94068 PY - 2013/// CY - Harlow, England PB - Pearson Education, KW - Hospitality industry KW - Marketing KW - Organizational behavior ER -