Kasavana, Michael L., 1947- Front office procedures / Michael L. Kasavana, Richard M. Brooks. - 4th ed. - East Lansing, Mich. : Educational Institute of the American Hotel & Motel Association, c1995. - xviii, 489 p. : ill. ; 26 cm. ISBN: 0866120858 Subjects--Topical Terms: Hotel management. Dewey Class. No.: 647.94068 / KAS 1995