|aBriggs, Julie K . |aTelephone triage protocols for nurses /|cJulie K. Briggs - |a4th ed. - |aPhiladelphia :|bWolters Kluwer/Lippincott Williams & Wilkins,|cc2012 - |axxxi, 608 p. ;|c23 cm. ISBN: |a9781609136468 (pbk. : alk. paper) |a1609136462 (pbk. : alk. paper) Subjects--Topical Terms: |aEmergency nursing. |aTriage (Medicine) |aTelephone|xEmergency reporting systems.