Evans, R James. <br/><br/>
The Management and control of quality  / James R. Evans, William M. Lindsay. 

 - 8th ed. 
 -  Australia ; Mason, OH : South-Western Cengage Learning, c2011. 
 - 1 v. (various pagings) : ill. ; 27 cm. 
<br/><br/><label>ISBN: </label>9780538452601 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control. Total quality management. Quality assurance.