Training and development for the hospitality industry / Debra F. Cannon, Catherine M. Gustafson.
- Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2002.
- xvi, 451 p. : ill. ; 23 cm.
9780866122245 (pbk.)
Hospitality industry --Employees --Training of. Hospitality industry --Employees --Training of. Hospitality industry --Personnel management.