00733nam a2200229Ia 4500 18052 OSt 20261006004917.0 120911s9999 xx 000 0 und d 9780136118749 (pbk.) ddc 658.8 LOV Lovelock, Christopher H. 2308 Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. 7th ed. (Global edition) Prentice Hall, Upper Saddle River : c2011. 648 p. : ill. ; 29 cm. Professions Marketing. 18122 Service industries Marketing. 8202 Customer services Marketing. 18123 ddc OS 18052 18052 0 0 ddc 0 0 NU NU 2012-09-11 3 1 658.8 LOV 19956 2016-10-12 00:00:00 2016-05-31 2012-09-11 OS 0 0 ddc 0 0 NU NU 2014-03-25 13 3 658.8 LOV 19957 2016-09-20 00:00:00 2016-08-13 2014-03-25 OS 0 0 ddc 0 0 NU NU 2014-03-25 11 5 658.8 LOV 19958 2016-09-20 00:00:00 2016-08-24 2014-03-25 OS