TY  - BOOK
AU  - Syratt, Gwenda.
TI  - Manual of travel agency practice / Gwenda Syratt. 
SN  - 9780750656894 
U1  - 910.68 SYR 
PB  - Amsterdamx : Elsevier/Butterworth-Heinemann, 2003. 
KW  - Travel agents--Handbooks, manuals, etc.   Reservation systems
ER  -