TY  - BOOK
AU  - Baker, Sue
TI  - Principles of hotel front office operations / Sue Baker,Jeremy Huyton, Pam Bradley.- 2nd ed
SN  - 1844800903
U1  - 647.94068 BAK 
CY  - New York ; London : Continuum, 2000
KW  - Hotel management Hotel front desk personnel
ER  -