TY - BOOK AU - Boella, Michael J. TI - Human resource management in the hospitality industry : an introductory guide / Michael J. Boella, Steven Goss-Turner CY - Amsterdam ; Boston : Elsevier/Butterworth Heinemann, 2005. PB - Amsterdam ; Boston : Elsevier/Butterworth Heinemann, 2005. KW - Hospitality industry--Personnel management ER -