00491nam a2200157Ia 4500 14333 20261006004606.0 120911s9999 xx 000 0 und d 0766823431 647.94068 ISM Ismail, Ahmed. 11409 Front office operations and management / Ahmed Ismail. New York : Delmar Thomson Learning, c2001. xix, 355 p: ill; 25 cm. Hotel front desk personnel Hotel management 10279 14333 14333 0 0 0 0 NU NU 2012-09-11 3 647.94068 ISM 14984 2015-01-12 00:00:00 2014-11-06 2012-09-11 OS