TY  - BOOK
AU  - Guffey, Mary Ellen.
TI  - Business communication : process and product / Mary Ellen Guffey.- 5th ed
SN  -  9780176103934 (pbk)
U1  - 651.7 GUF 
CY  - Toronto, ON : Thomson/Nelson, c2008.
KW  - Business writing  , English language -- Business English  , Business communication
ER  -