Guffey, Mary Ellen. <br/><br/>
Business communication : process and product / Mary Ellen Guffey.- 5th ed. 

 - Toronto, ON : Thomson/Nelson, c2008. 
 - p. cm. 
<br/><br/><label>ISBN: </label>9780176103934 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business writing  , English language -- Business English  , Business communication 
<br/><br/><label>Dewey Class. No.: </label>651.7 GUF