Olsen, Michael D. Strategic management in the hospitality industry / Michael D. Olsen, Joseph J. West, Eliza Ching Yick Tse. - Upper Saddle River, N.J. : Pearson Prentice Hall, C2008. - xvii, 358 p. : ill. ; 24 cm. ISBN: 9780131196629 (alk. paper), 0131196626 (alk. paper) Subjects--Topical Terms: Hospitality industry --Management. Dewey Class. No.: 647.94068 OLS