@book{13549,
	author = {Guffey, Mary Ellen.},
	title = {Mary Ellen Guffey?s essentials of business communication / Mary Ellen Guffey ; Carolyn M. Seefer, contributing editor.},
	publisher = {Mason, OH : Thomson/South-Western, c2007.},
	address = {Mason, OH : Thomson/South-Western, c2007.}
}