Locker, Kitty O. <br/><br/>
Business communication : building critical skills / Kitty O. Locker, Stephen Kyo Kaczmarek. - 3rd. ed. 

 - Boston, Mass. : McGraw-Hill, c2007. 
 - xxvi, 559 p. : ill. ; 28 cm. 
<br/><br/><label>ISBN: </label>9780071106948 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>651.7 LOC