TY  - BOOK
AU  - Locker, Kitty O.
TI  - Business communication : building critical skills / Kitty O.Locker, Stephen Kyo Kaczmarek
SN  - 9780071106948
CY  - Boston, Mass. : Mcgraw-Hill, C2007.
PB  - Boston, Mass.: McGraw-Hill, c2007.
KW  - Business communication
ER  -