Thill, John V. Excellence in business communication / John V. Thill, Courtland L. Bov�e.- 2nd ed. - 2e - New York : McGraw-Hill, c1993. - xix, 516, [8] p. : col. ill. ; 26 cm. ISBN: 0071124456 Subjects--Topical Terms: Business communication--United States--Case studies. Dewey Class. No.: 658.45 THI