TY  - BOOK
AU  - Locker, Kitty O.
TI  - Business and administrative communication / Kitty O. Locker.-  7th ed. 
SN  - 0072964464
U1  - 651.7 LOC 
CY  - Boston, Mass. : McGraw-Hill/Irwin, c2006.
KW  - Business communication. Communication in management
ER  -