Dwyer, Judith Communication in business : strategies and skills / Judith Dwyer .- 2nd ed. - 2e - Frenchs Forest, N.S.W. : Pearson Education, 2002. - xviii, 622 p. : ill. ; 25 cm. ISBN: 1740095006 Subjects--Topical Terms: Business communication. Dewey Class. No.: 658.45 DWY