Spiro, Rosann L. Management of a sales force / Rosann L. Spiro, William J. Stanton, Gregory A. Rich.- 11th ed. - 11e - Boston : McGraw-Hill/Irwin, c2003. - xvi, 394 p. : ill. ; 28 cm. ISBN: 0071198989 Subjects--Topical Terms: Sales management. Dewey Class. No.: 658.81 SPI