De Janasz, Suzanne C. Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. - 2nd ed. - Boston, Mass. : McGraw-Hill, c2006. - xvii, 394 p. : ill. ; 28 cm ISBN: 0071244352 Subjects--Topical Terms: Organizational behavior. Psychology, Industrial. InterpeRed Sportonal relations. Dewey Class. No.: 158.7 DEJ