TY  - BOOK
AU  - Regency Institute of TAFE (S. Aust.). Hotel School. 
TI  - Customer relations, sales and marketing 
U1  - 647.940688 CUS 
CY  - Regency Park, S. Aust. :Regency Institute of TAFE,  c1998
KW  - Hotel management -- Study and teaching.              Public relations.             Hospitality industry -- Customer services.
ER  -