Miller, Jack E., Supervision in the hospitality industry / Jack E. Miller, John R. Walker, Karen Eich Drummond. - Hoboken, N.J. : J. Wiley & Sons, c2002. - xx, 467 p. : ill. ; 25 cm. ISBN: 0471396893 (alk. paper) Subjects--Topical Terms: Hospitality industry -- Personnel management. Dewey Class. No.: 647.940683 MIL