Murphy, Herta A. <br/><br/>
Effective business communications / Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas. 

 - 7e 
 - New York : Irwin /McGraw-Hill, c1997. 
 - xxii, 617 p. : col. ill. ; 26 cm. 
<br/><br/><label>ISBN: </label>0071145079 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.        Business report writing.          Business communication.
<br/><br/><label>Dewey Class. No.: </label>651.7 MUR