De Janasz, Suzanne C. Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. - Boston : McGraw-Hill, c2002. - xvii, 445 p. : ill. ; 28 cm. ISBN: 007121061X (ISE) Subjects--Topical Terms: Organizational behavior.Psychology, Industrial.Interpersonal relations. Dewey Class. No.: 158.7 / DEJ 2002