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Your call is (not that) important to us : customer service and what it reveals about our world and our lives / Emily Yellin.

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BookPublisher: New York : Free Press, c2009Description: 291 p. ; 24 cm.ISBN: 1416546898; 9781416546894.Subject(s): Corporations -- Public relations | Customer relations | Customer servicesDDC classification: 658.812

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Item type	Current location	Call number	Status	Date due	Barcode	Item holds
Open Shelf Books	Nilai University Library	658.812 YEL 2009 (Browse shelf)	Available		22209

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