Service operations management: improving service delivery / Robert Johnston and Graham Clark - 2nded
By: Johnston,Robert.
Material type:
BookPublisher: Harlow,England;NewYork:FT/PrenticeHall,2005 Description: xix,496p:ill;25cm.ISBN: 0273683675.Subject(s): Serviceindustries--ManagementDDC classification: 658JOH
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
Open Shelf Books
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Nilai University Library | 658JOH (Browse shelf) | Available | 15124 |
Total holds: 0
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