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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

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BookPublisher: New York : Haworth Hospitality Press, 2001. Description: xvii, 339 p: ill; 22 cm.ISBN: 0789011417.Subject(s): Hospitality industry--Management Tourism--Management Leisure industry--ManagementDDC classification: 647.940685 SER

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Item type	Current location	Call number	Status	Date due	Barcode	Item holds
Open Shelf Books	Nilai University Library	647.940685 SER (Browse shelf)	Available		13391

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