Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.
Material type:
BookPublisher: New York : Haworth Hospitality Press, 2001. Description: xvii, 339 p. : ill. ; 22 cm.ISBN: 0789011417.Subject(s): Hospitality industry--Management. Tourism--Management. Leisure industry--ManagementDDC classification: 647.940685 SER
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
Open Shelf Books
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Nilai University Library | 647.940685 SER (Browse shelf) | Available | 18325 |
Total holds: 0
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