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MANAGING TO KEEP THE CUSTOMER

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BookPublisher: JOSSEY-BASS ISBN: 1555420273.Subject(s): MANAGING TO KEEP THE CUSTOMERDDC classification: 658.812 DES

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Item type	Current location	Call number	Status	Date due	Barcode	Item holds
Open Shelf Books	Nilai University Library	658.812 DES (Browse shelf)	Available		7101

Total holds: 0

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Previous	658.812 BRE WARRANTIES : PLANNING, ANALYSIS, AND IMPLEMENTATION	658.812 CLA Business success through service excellence / Moira Clark and Susan Baker.	658.812 COM COMMAND PERFORMANCE : THE ART OF DELIVERING QUALITY SERVICES	658.812 DES MANAGING TO KEEP THE CUSTOMER	658.812 EDV QUALITY OF SERVICE : MAKING IT REALLY WORK	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	Next

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