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Services management : the new paradigm in hospitality / Jay Kandampully.

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TextPublication details: Frenchs Forest, NSW : Hospitality Press, 2002. Description: xii, 380 p. : ill. ; 25 cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Open Shelf Books	Nilai University Library				647.940685 KAN (Browse shelf(Opens below))					Available			18297

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Previous	647.940683 WOO 2006 Managing hospitality human resources / Robert H. Woods.	647.940684 KOH Accident prevention for hotels, motels, and restaurants	647.940684 SPO Spotlight on security for lodging [DVD] / American Hotel & Lodging Educational Institute.	647.940685 KAN Services management : the new paradigm in hospitality / Jay Kandampully.	647.940685 SER Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.	647.940685 SER Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.	647.940685 SER Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.	Next

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