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Service operations management : improving service delivery / Robert Johnston and Graham Clark- 2nd ed.

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TextPublication details: Harlow, England ; New York : FT/Prentice Hall, 2005.Description: xix, 496 p: ill; 25 cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Open Shelf Books	Nilai University Library				658 JOH (Browse shelf(Opens below))					Available			13248

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Previous	658 INT Introduction to business / Laura Portolese Dias; et al	658 JAA Asas pengurusan perniagaan / Jaafar Muhamad	658 JAR STRATEGIC NETWORKS :CREATING THE BORDERLESS ORGANIZATION	658 JOH Service operations management : improving service delivery / Robert Johnston and Graham Clark- 2nd ed.	658 JOH Service operations management : improving service delivery / Robert Johnston and Graham Clark.	658 JOH 2021 Service operations management /	658 JON Contemporary management / Gareth R. Jones, Jennifer M. George.-3rd ed.	Next

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