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QUALITY OF SERVICE : MAKING IT REALLY WORK

By: EDVARDSSON, BO / THOMASSON,BERTIL / OVRETVEIT,JOHN.
Material type: materialTypeLabelBookPublisher: MCGRAW-HILL ISBN: 77079493.Subject(s): CUSTOMER SERVICES-MANAGEMENTDDC classification: 658.812 EDV
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Item type Current location Call number Status Date due Barcode Item holds
Open Shelf Books Open Shelf Books Nilai University Library
658.812 EDV (Browse shelf) Available 1560
Total holds: 0

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