Courtesy rules! [DVD] : better telephone skills now / American Hotel & Lodging Educational Institute. (Record no. 17228)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00499nam a2200133Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 17228 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20261006004829.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120911s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.940683 COU |
| 245 ## - TITLE STATEMENT | |
| Title | Courtesy rules! [DVD] : better telephone skills now / American Hotel & Lodging Educational Institute. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Lansing, MI : American Hotel & Lodging, 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 DVD (24 min.) sd., col. ; 4 3/4 in. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hotels--Employees--Training of Telephone in business |
| 9 (RLIN) | 17191 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nilai University Library | Nilai University Library | 09/11/2012 | 647.940683 COU | 18673 | 09/11/2012 | 09/11/2012 | Audio CD |