Executive decisions: hospitality case studies in leadership, ethics, employee relations and external relations / William P. Fisher.

Fisher, William P.

Executive decisions: hospitality case studies in leadership, ethics, employee relations and external relations / William P. Fisher. - 2nd ed. - Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2010. - vii, 128p. ; 23 cm.

9780866123617 (pbk.)


Hospitality industry--Case studies. Hospitality industry--Management--Case studies.