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Effective workplace communication : skills for success in life and on the job / Marsha Ludden.

By Ludden, Marsha.. Indianapolis, Ind. : JIST Works, c2007. . viii, 104 p. : ill. ; 28 cm. 9781593574338 (pbk.)

By Ludden, Marsha.. Indianapolis, Ind. : JIST Works, c2007. . 1 CD-ROM ; 4.5 inch 9781593574345 (CD)